Frequently Asked Questions

Everything you need to know about our beauty essentials

Are House Of Makeup products cruelty-free?

Yes, we are committed to ethical beauty. All our products are 100% cruelty-free and never tested on animals.

How long does shipping take?

Standard shipping typically takes 3-5 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We offer a 30-day return policy for unopened and unused products. For hygiene reasons, we cannot accept returns on cosmetics that have been opened or swatched.

Do you offer international shipping?

Currently, we ship to over 20 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.

How can I find the right shade for my skin tone?

We provide a comprehensive shade guide on every product page. If you are still unsure, you can contact our beauty experts with a photo for a personalized recommendation.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.